Refund policy

If you would like to make a return or exchange, you must contact us by phone or email. before returning your item(s). Items returned to us without notification will not be eligible for a refund or exchange.

*All returns must be within 30 days of delivery. Returns and exchanges must be in new condition and must include all instructions and original packing material. A copy of your packing list must be accompanied with all returns. Customer pays all return shipping charges. 

*We will not accept returns on merchandise that was opened, used, is missing the serial number or UPC, or returned more than 30 days after delivery.

*Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 25% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.

Order Cancellations
Your order can be cancelled up until it's shipped. Orders with special order items, are subject to a 25% restocking fee. Items that are shipped directly from our vendor locations, cannot be canceled.